Frequently Asked Questions

Yes, the course can be completed on a PC, a smartphone or a tablet.

Yes, like all our courses the FRFTO modules are developed to maximise accessibility for people with disabilities. People with hearing impairments can turn on closed captions.

Completion of the course provides you with a certificate in First Response Fire Training that meets the requirements of the Building Fire Safety Regulations 2008. As per the legislation, refresher training must be completed every two years.

Yes, click here to purchase an individual course. Note that the course provides valuable information that applies to your home as well as to the working environment.

Yes, simply purchase the number of licences required. Instead of inviting team members individually, you can upload a csv file that contains each person’s name and email address. The system will automatically send invitations to each person on the list. You can keep track of who’s done the course on your administration dashboard.

Cost is $39 plus GST (total of $42.90 per course). Please contact us to discuss discounts for large purchases.

FRFTO uses the PayPal payment platform as the preferred payment partner for millions of merchants globally. You can either pay using an existing PayPal account or you can use a credit card if you do not have a PayPal account. PayPal has been operating in Australia since 2005 and now has over 7 million active customer accounts. The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence number 304962.

Please contact us to discuss pricing for multiple licences.

FRFTO’s online courses save you time and money by minimising the amount of time your people will be away from their regular tasks. However, if you prefer a face-to-face course please contact us.

Once allocated to a team member, the licence must be used within 12 months or it will expire.

The First Response Fire Training Online course covers:

  • the fire tetrahedron
  • how a fire starts
  • how a fire spreads
  • the dangers of fire
  • what to do if there’s a fire
  • classes of fire
  • how to use a fire extinguisher and fire blanket

The course has been broken into three modules. The course is self paced, but you should allow one hour to complete the three modules. If you’re short of time you do not have to complete the three modules in one sitting. Each module takes around 20 minutes. At the end of each module you can save your progress and come back later to complete the course.

FRFTO is not an RTO. Training is not nationally accredited but complies with the Building Fire Safety Regulation 2008 requirements.

FRFTO does not sell these products, but we recommend our affiliate company, Fire 8 Queensland. Visit their website: