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Terms and Conditions

By registering with First Response Fire Training Online you agree to be bound by the following terms and conditions. Failure to accept these terms my deny access to the Service.

Copyright

All content, including graphics, text, images, audio and visual files, is copyright © First Response Fire Training Online unless otherwise stated. Material presented as part of the course is for the sole use of the company and/or participating individual. Screen shots, printing or copying of content is not allowed unless authorised in writing by First Response Fire Training Online.

Conditions

First Response Fire Training Online reserves the right to modify the training course material without notice at any time in line with current legislation. First Response Fire Training Online makes no guarantees as to the identity of people completing the course.

Warranty

Material presented in the course is provided in good faith as an interpretation of the requirements of current Queensland legislation, and First Response Fire Training Online makes no warranties or guarantees that the course or the way the customer utilises the course material meets requirements ofthe Queensland legislation.

Companies must make their own investigations to ensure compliance with legislation.

Issues with regard to internet connectivity are the responsibility of the client.

Access Code Costs and Expiry

Each access code purchased allows a single user to undertake the training course. Access codes will expire one year after issue date. Once a user logs in with an access code, the course must be completed within one month or a new access code will be required.

Indemnification/Liability

These terms shall be governed and construed in accordance with the laws of Australia, without regard to its conflict of law provisions. In all circumstances, the maximum liability of First Response Fire Training Online, its directors, employees, agents and affiliates, to a client for damages for any and all causes whatsoever, and the client’s maximum remedy, regardless of the form of action, whether in contract, tort or otherwise, shall be limited to the charges paid in respect to product or service, provided suitable notice of any such claim in made within 30 days to First Response Fire Training Online. In no event shall First Response Fire Training Online be liable for any lost data or content, lost profits, business interruption or for any indirect, incidental, special, consequential, exemplary or punitive damages arising out of or relating to the products or materials or services provided by First Response Fire Training Online, even if First Response Fire Training Online has been advised of the possibility of such damages, and notwithstanding the failure of essential purpose of any limited remedy.

Modification of Terms and Conditions

First Response Fire Training Online reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking affect. What constitutes a material change will be determined at our sole discretion.

Privacy Policy

First Response Fire Training Online regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all First Response Fire Training Online users, and conforms to Internet privacy standards. If you have any questions or concerns regarding this statement, you should first contact First Response Fire Training Online. By submitting acceptance of these terms and conditions you have confirmed that the information you provide to First Response Fire Training Online, whether directly or indirectly, or through the website, or is otherwise displayed on this website is provided in good faith and is true and correct to the best of your knowledge, information and belief. That is, that all information you provide is true and correct.

Collection of Information

In order to use the First Response Fire Training Online website, we may require information from you in order to provide the best service possible. Correspondence may also be collected and stored, in regard to sales, support and accounts, including but not limited to email, name, position and contact details. Any information collected by First Response Fire Training Online is collected via correspondence from you or your company. This may be via telephone, Email, mail or directly through our website.

Storage of Collected Information

The security of your personal information is important to us. We encrypt all information using secure socket layer technology (SSL). All payments are processed through PayPal and First Response Fire Training Online does not have access to credit card details. We follow accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. Data will be retained two years past the validity of the certificate obtained. If you have any questions about security on our website, you can email us.

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us.

Legal

We will not disclose your personally identifiable information unless required by law, if disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process.

Links

Links on the First Response Fire Training Online site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.firstresponsefiretrainingonline.com.au. Please refer to the Privacy Policy for any links individually.

Changes to Privacy Policy

If we decide to change our privacy policy, we will post these changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you by means of a notice on our homepage or Privacy Policy page.

Security Policy

First Response Fire Training Online uses the Australian PayPal Payment Gateway for its online credit card transactions. For more information about PayPal and the security of online credit card payments, please visit http://www.paypal.com.au

Delivery Policy

After ordering online, you will receive an email confirmation from PayPal containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your login details and access codes via Email within 1 hour.

Website Disclaimer

This website is provided “as is” without any representations or warranties, express or implied. First Response Fire Training Online makes no representations or warranties in relation to this website or the information and materials provided on this website. Without prejudice to the generality of the foregoing paragraph, First Response Fire Training Online does not warrant that:  this website will be constantly available, or available at all; or  the information on this website is complete, true, accurate or non-misleading.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, First Response Fire Training Online has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against First Response Fire Training Online or its parent company’s officers or employees in respect of any losses you suffer in connection with the website. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect First Response Fire Training’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as First Response Fire Training Online.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Last update: 16/06/2015